Shipping policy

SEVRICA Shipping Policy

SEVRICA is operated by KIANA LTD.

Order Cut-Off Time

Order Cut-Off Time: 12:00 PM Pacific Standard Time (PST)
Business Days: Monday–Friday (excluding holidays)

Orders placed before 12:00 PM PST will begin processing the same business day. Orders placed after 12:00 PM PST or on weekends/holidays will begin processing the next business day.

Processing (Handling) Time

All orders require 1–3 business days for handling and processing before they are shipped. This is the time needed to prepare, pack, and hand your order over to the carrier.

You'll receive a shipping confirmation email with your tracking number within 2 business days of placing your order, so you can follow your package every step of the way.

Shipping Cost

Shipping costs are calculated at checkout based on your order and delivery location.

From time to time, SEVRICA may offer free shipping on eligible orders or promotional offers. Any applicable free shipping offer will be clearly displayed during checkout.

Transit Time

Transit time begins once your order has been fulfilled and shipped. Delivery times vary depending on your location:

United States: Delivery usually takes 4–10 business days once your order has been processed and shipped.
United Kingdom: Delivery usually takes 4–10 business days once your order has been processed and shipped.
Canada: Delivery usually takes 4–14 business days once your order has been processed and shipped.
Australia: Delivery usually takes 4–14 business days once your order has been processed and shipped.
New Zealand: Delivery usually takes 4–14 business days once your order has been processed and shipped.

Total Delivery Time

The total delivery time is the sum of processing time (1–3 business days) plus transit time (as listed above).

United States orders: typically arrive in 5–13 business days total.
United Kingdom orders: typically arrive in 5–13 business days total.
Canada, Australia, and New Zealand orders: typically arrive in 5–17 business days total.

Tracking

Every order includes a tracking number so you can follow your package.

International Orders

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Delays & Issues

We are not responsible for delays caused by shipping carriers, customs clearance, severe weather, or other events outside our control.

If your order is lost, delayed, or arrives damaged, please contact us at support.sevrica@gmail.com, and we'll do our best to help resolve the issue.